Supercommunicators: How to Unlock the Secret Language of Connection

Supercommunicators: How to Unlock the Secret Language of Connection

4.4 out of 5

797 global ratings

NEW YORK TIMES BESTSELLER • From the author of The Power of Habit, a fascinating exploration of what makes conversations work—and how we can all learn to be supercommunicators at work and in life

“A winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best.”—Adam Grant, author of Think Again and Hidden Potential

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

Communication is a superpower and the best communicators understand that whenever we speak, we’re actually participating in one of three conversations: practical (What’s this really about?), emotional (How do we feel?), and social (Who are we?). If you don’t know what kind of conversation you’re having, you’re unlikely to connect.

Supercommunicators know the importance of recognizing—and then matching—each kind of conversation, and how to hear the complex emotions, subtle negotiations, and deeply held beliefs that color so much of what we say and how we listen. Our experiences, our values, our emotional lives—and how we see ourselves, and others—shape every discussion, from who will pick up the kids to how we want to be treated at work. In this book, you will learn why some people are able to make themselves heard, and to hear others, so clearly.

With his storytelling that takes us from the writers’ room of The Big Bang Theory to the couches of leading marriage counselors, Duhigg shows readers how to recognize these three conversations—and teaches us the tips and skills we need to navigate them more successfully.

In the end, he delivers a simple but powerful lesson: With the right tools, we can connect with anyone.


About the authors

Charles Duhigg

Charles Duhigg

My name is Charles Duhigg, and I'm a reporter for The New Yorker Magazine and the author of The Power of Habit, Smarter Faster Better, and Supercommunicators: How to Unlock the Secret Language of Connection (coming out on February 20, 2024!)

While I worked at the New York Times, I won a Pulitzer Prize for a series about Apple named "The iEconomy". Before that, I wrote about the 2008 financial crisis, how companies take advantage of the elderly, and reported from Iraq. (For those and other articles, I won the National Journalism Award, the Investigative Reporters and Editors' Medal, the National Academies' reporting award and other recognitions.)

But let’s be honest, you aren’t visiting this page so I can brag about series and awards. (Unless you’re my mom. Hi mom!)

I’m also a native of New Mexico. I studied history at Yale and received an MBA from Harvard Business School. I now live in Santa Cruz, CA with my wife and two children and, before becoming a journalist, was a bike messenger in San Francisco for one terrifying day.

I would love to hear from you.

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Reviews

Jeffrey R. Wells

Jeffrey R. Wells

5

A Must-Read to Understand Effective Communication

Reviewed in the United States on May 29, 2024

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This was an insightful and engaging read. The book masterfully delves into the nuances of effective communication, offering practical strategies and real-life examples. It empowers readers to enhance their interpersonal skills, making connections more meaningful and impactful. The author's clear, concise writing style makes complex concepts easy to grasp. Whether you want to improve your personal relationships or professional interactions, this book provides valuable tools and techniques. It's a must-read for anyone eager to become a more confident and compelling communicator. Highly recommended for its actionable advice and transformative insights.

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Joshua J Tuinder

Joshua J Tuinder

5

Now to put it all to work…

Reviewed in the United States on June 3, 2024

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This was an exceptional read. The smart stories mixed with the smart science mixed with the smart words of Charles Duhigg made this an extremely fun experience. I feel like I have what it takes to improve my skills as a communicator and that I may even be on the brink of obtaining supercommunicator status. 😎This book will help anyone who is working on their communication as well as open your eyes to how you treat those around you. Exceptional.

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Santa Monica Dad

Santa Monica Dad

5

Another Important Effort by Duhigg

Reviewed in the United States on February 22, 2024

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Duhigg delivers yet another masterpiece that is both thought-provoking and practical. In the book, Duhigg uses compelling research to demonstrate how anyone can enhance their communication skills. The anecdotes and case studies are not only enlightening but also relatable, making the book a captivating read from start to finish.

What sets "Supercommunicators" apart is its blend of theory and application. Duhigg doesn’t just describe effective communication; he provides actionable advice and tools that readers can apply in their daily lives. Whether it's in a professional setting or within personal relationships, the lessons in this book are universally applicable.

Moreover, Duhigg’s writing is accessible and engaging. He has a unique ability to translate complex concepts into understandable and entertaining narratives. This makes "Supercommunicators" not just an educational read but also an enjoyable one.

Charles Duhigg has once again proven why he is one of the most respected authors in the realms of psychology and business.

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37 people found this helpful

Kindle Customer

Kindle Customer

4

Meaningful and insightful

Reviewed in the United States on March 20, 2024

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Gives a very good overview and put good words to the importance of good and meaningful coversation. Along with some very concrete tools to get better. Easy to read with good examples and relevant topics.

7 people found this helpful

Charlene Tate

Charlene Tate

3

all his books are amazing

Reviewed in the United States on March 18, 2024

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After seeing a spot on TV with the author, I went out and ordered the book, it's truly fascinating. I would recommend it. WE all need to be better communicators, and if there is help out there, grab it.

6 people found this helpful